When we say we’re “making things better” we’re referring to the physical tools and products we create. But it’s also all the intangibles that go with this – the creative design input, the technical know-how, the hands-on skills, the project management systems, the effective communications, the sales and technical support.
Certified, audited & committed
We pride ourselves on our thorough quality assurance management systems that are in line with ISO 9001:2015. To further strengthen our offering we are currently working towards our ISO 13485:2016. We are also independently audited by SGS United Kingdom Ltd to ensure the highest level of quality assurance. The entire team, from management to shop floor, strives to achieve 100% customer satisfaction through product excellence, on-time delivery and continuous service reliability.
We’re also members of Sedex. This underlines our commitment to continuous improvement of ethical business practices including labour standards, health and safety, environmental and business integrity.
Giles Hemmings, Technical Director, Bull Products
Thanks to the UK team and the team in China for pushing hard to make the tools and parts in the deadline we gave. I know how tough it was but you did it! Without this we wouldn’t have been able to showcase our products at Firex Show.